Property Management

Are you a landlord with investment portfolios with properties in numerous locations?

Do you often find yourself pressed for time and overwhelmed by the prospect of independent property management?

If so, Heaven Estate Agents’ Property Management service may be the solution you have been looking for. We can take over a range of landlord responsibilities off your shoulders, saving you time and giving you peace of mind that your property and tenants are in safe hands.

What is Property Management?

Heaven Estate Agents’ Property Management service is designed to provide the support that many buy-to-let landlords need to ensure their rental properties are being looked after, actively managed and any problems are dealt with efficiently and professionally. From sourcing tenants to dealing with a maintenance issue and collecting rent payments, we will step in on your behalf and deal with these matters, only consulting with you if there is a more specific concern that warrants your attention.

What services are included?

Depending on the level of service you require, Heaven Estate Agents can tailor the service to match your needs. From a fully managed letting service, to our Guaranteed Rent scheme to a let only service and everything in-between, we are on hand to help. Read on to see what Landlord specific services we provide designed to help take the hassle out of lettings.

For all Landlords who chose to Let their property with Heaven Estate Agents, we will market your property to prospective tenants looking for a new home. This includes professional photographs, listing your property on the Heaven Estate Agents’ website as well as market-leading property portals Zoopla and On The Market. We are also active across social media, including Facebook and our recently launched Instagram channel where we will share details of your To-Let property to our audience of engaged followers. As well as using digital channels, we will also reach out to our active prospective tenant database where we’ve been known to let many of our rental properties before the property has been marketed!

We will manage all viewings, (these can be done face-to-face or virtually) and handle the process of securing a new tenant on your behalf.

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Landlord specific services

Let-only service

Accompanied viewings

Check-in appointment, smoke and carbon monoxide alarm checks

Pre-tenancy documentation, including right to rent check & full references

Fully managed service

Accompanied viewings

Pre-tenancy documentation, including right to rent check & full references

Check-in appointment, smoke and carbon monoxide alarm checks

Utility and services management, including gas, electric, water and council tax (tenancy commencement and end)

Rent review and negotiations

Rent collection, statements and arrears management

Landlord on-line portal

Optional Rent and Legal Protection Insurance (additional terms and conditions apply)

Dedicated Property Manager and access to legal advice

24-hour repair support, management of routine repairs and maintenance

Access to fully qualified, insured and vetted contractors

Payment of property related invoices on your behalf

Property refurbishment advice

*Property refurbishment service (additional charges)

Manage annual and periodic safety and property inspections

Tenant deposit negotiations

Liaison and processing of deposit dispute resolutions

What are your fees?

Arguably one of the most competitive estate agencies in SW16, one of our core values is that ‘we won’t rip you off’ and we stand by that in the fees we charge our Landlords. This is just one of the things that sets us apart from the rest.

Schedule of services and fees

• Let-only service 5% (NO VAT) of the gross rent of the initial term, payable from the 1^st month’s rent.
• Rent collection service 6% (NO VAT) of the gross rent payable monthly throughout the initial term.
• Fully managed Service 7% (NO VAT) of the gross rent payable monthly throughout the initial term..

Pre-tenancy preparation

Why Heaven Estate Agents?

Our personalised approach to property management combined with over 20 years’ in-house experienced gained working in the residential estate agency means not only do you benefit from competitive rates but also a 5-star service. Don’t just take our word for it – see some testimonials from happy landlords and tenants alike.

Next steps

Fill in your contact details, and one of our team will get in touch to explain the finer details and book a free market appraisal. Don’t worry – we don’t believe in hard sales tactics.